CKMN17 - Gold Plated Traditional Kerala Imitation Chain 24 inches Long

Return/Refund with no questions asked for 100% customer satisfaction.

In Case of Refund:
100% Refund will be provided excluding your reverse shipping charges. Customers who have paid online, will get their refund back to their bank account or as GND Store Credits. Customers who have opted for Cash on Delivery will be eligible for 100% refund in terms of GND Store Credits only.

In Case of Replacement:
Customer is responsible for sending the product back to us, with exactly the same packing materials along with the warranty tag intact within the product. Your reverse shipping charges will be refunded as GND Store Credits. After receiving the product from the customer, GND team will take 2 to 3 days to ship the product again.

6 Months/ 1 Year Guarantee:
After 14 days of purchase, the product falls under 6 months/ 1 year guarantee as per your invoice/ purchase bill. In case of any gold plating/colour issues during this period, the customer has to send the product back to us (One way shipping charges has to be beard by the customer). The faulty product will be re-plated with pure 24 ct Gold (micro) or Antique Gold (as per the product nature) and will be sent back to the customer within 5 days.

Please Note: Customer has to share the reverse AWB - Courier Tracking Code WITHIN SEVEN DAYS (7 Days) from receiving the product, failing which the product will not be eligible for 14-days return/refund.

Received Wrong/Damaged Item:
We have an efficient team which checks the quality of the product and packs them with three layer of cardboard and bubble wrap protection, to ensures the product reaches safely in customer hands. On some very rare cases, there could be a faulty/wrong item delivered.

On delivery of wrong/damaged item, customer has to report the wrong/damaged item within 24hrs after the product is delivered. Since there are chances for the customers to use the jewelry and return back to us, we strictly follow 24 hrs timeline to report wrong or damaged items. Failing which the product return/refund will not considered under any circumstances

Contact 9500019491 for further queries, or write to support@gamesndeals.com